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Christina's LIS Rant
Wednesday, October 20, 2004
  Voida et al: Interviewing over instant messaging
Pointed out on Mathemagenic.
A Voida, ED Mynatt, T Erickson, and WA Kellogg. "Interviewing Over Instant Messaging." Presented at the ACM SIGCHI Conference on Human Factors in Computing Systems held in Vienna April 24 - 29, 2004. p. 1344-7. (Mathemagenic points here and here for non-ACM subscribers)
The authors don't refer to the significant literature on conducting virtual reference interviews. Nevertheless, there are some points here that might be worth looking into.
 
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This is my blog on library and information science. I'm into Sci/Tech libraries, special libraries, personal information management, sci/tech scholarly comms.... My name is Christina Pikas and I'm a librarian in a physics, astronomy, math, computer science, and engineering library. I'm also a doctoral student at Maryland. Any opinions expressed here are strictly my own and do not necessarily reflect those of my employer or CLIS. You may reach me via e-mail at cpikas {at} gmail {dot} com.

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Christina Kirk Pikas

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