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Christina's LIS Rant
Wednesday, January 10, 2007
  eVisioning Maryland Libraries: Feedback from a (former) non-user
An attendee reported staying out of the library for 4 years and gave her reasons why she didn't use the public library:
Working mother
- couldn't get there when it was open
- couldn't park
- programs all during the day when she worked

Medical care needed for child
- referral from doctor
- went and searched Medline herself (she is an MLS)
- books on the subject were either "missing" in the catalog or not owned by her county
- she could afford to buy the books so she did

The library wasn't welcoming
- info desk staff on phone or on computer and she didn't want to interrupt
- computers all busy and when she got on one she couldn't stay on it long enough
- the library didn't feel like community to her

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This is my blog on library and information science. I'm into Sci/Tech libraries, special libraries, personal information management, sci/tech scholarly comms.... My name is Christina Pikas and I'm a librarian in a physics, astronomy, math, computer science, and engineering library. I'm also a doctoral student at Maryland. Any opinions expressed here are strictly my own and do not necessarily reflect those of my employer or CLIS. You may reach me via e-mail at cpikas {at} gmail {dot} com.

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Christina's LIS Rant by Christina K. Pikas is licensed under a Creative Commons Attribution 3.0 United States License.

Christina Kirk Pikas

Laurel , Maryland , 20707 USA
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