My type of communication in LIS
Mark made a comment,
based on his experience in library school, "that many of the prominent, if not the most prominent in LIS, theories and metaphors of communication are based on engineering, mathematics, and/or transportation." One example of this is the ubiquitous requirement that we read the famous Shannon article.
I replied to his comment that, while I’d also read Shannon, I’d also read a lot of communication and other humanist works in the basic Intro to Information Science and Reference classes. Mark thought maybe this was my PhD classes and I said no, no (those, too, but)… 601, I have the binder. Anywho, he asked me to provide a couple of key references to support my claim or at any rate, recommend some readings for him.
Very difficult, because I know he's picky... and most of these are by - gasp - practitioners instead of philosophers!
Pao --nevermind this one
Rogers, E.M. & Kincaid, D.L. (1980). The Convergence Model of Communication and Network Analysis. In Communication Networks: Toward a New Paradigm for Research. New York: The Free Press.
> Rogers is the one who did all the diffusion of innovation stuff... in this article he's critical of the reductionist linear view. He defines communication as "a process in which participants create and share information with one another to reach a mutual understanding"(p.43). I guess it might help the most to say exactly where this is cited in the LIS literature, but with books, it's rather difficult.
In 650 (the basic reference class) we read:
Westbrook's 1993 overview of theory for practitioners. This was right when cognitive and affective elements were really starting to take firm root in the literature. (RQ 32 n4 1993 pp541-9)
Moody & Carter's 1999 description of the cognitive reference interview (Reference & User Services Quarterly 38 n4 pp389-93)
White's 1998 article on questions in reference interviews (jDoc v54 n4 pp443-65)
Of course a few of the Barry & Schamber or Schamber articles on relevance.
One of my very favorite articles of all time: Taylor, R. S. (1968). Question-negotiation and information seeking in libraries. College & Research Libraries, 29(3), 178-194.
Also the Dervin article on neutral questions... and Kuhlthau's ISP (that must be mandatory reading for anyone with an MLS?)
Now, if we started on my phd work, then there would be a different collection. Also, in my class on evaluating library programs and services we read a few things that would probably fit in this category, but I think my binder is at work.